Reference
Update plugins
Parameters of every plugin in the update group, from each plugin's manifest. Set them under Extensions > Plugins in the administrator interface.
Update - Cache (plg_update_cache)
Update event for cleaning the cache
This plugin has no parameters.
Update - Support (plg_update_support)
Update event for support
Basic
| Parameter | Label | Type | Default | Description |
|---|---|---|---|---|
support_ticket_state1 |
Status 1: | ticketstate | 0 |
The status of the ticket. Up to three statuses may be chosen. Choosing NO statuses is equivelant to 'all' for the open|closed state of the ticket. |
support_ticket_state2 |
Status 2: | ticketstate | -- |
The status of the ticket. Up to three statuses may be chosen. Choosing NO statuses is equivelant to 'all' for the open|closed state of the ticket. |
support_ticket_state3 |
Status 3: | ticketstate | -- |
The status of the ticket. Up to three statuses may be chosen. Choosing NO statuses is equivelant to 'all' for the open|closed state of the ticket. |
support_ticket_severity |
Tickets with severity | list | all (All) |
Ticket severity to message users about. Options: all All, critical,major High, normal Normal, minor Low. |
support_ticket_activity |
Last activity | list | -2week (Older than 2 weeks) |
When the last activity on the ticket was. Options: all All, -day Older than 1 day, -week Older than 1 week, -2week Older than 2 weeks, -3week Older than 3 weeks, -month Older than 1 month, -6month Older than 6 months, -year Older than 1 year. |
support_ticket_group |
For group | text | — | Only users within the group specified will be messaged. |
support_ticket_owners |
Owned by | textarea | — | A comma-separated list of usernames. |
support_ticket_submitters |
Submitted by | textarea | — | A comma-separated list of usernames. |
support_ticket_notify |
Who to notify | textarea | {config.mailfrom} |
A comma-separated list of usernames or email addresses. |
support_ticket_excludeTags |
Exclude tickets tagged with | textarea | — | A comma-separated list of tags. |
support_ticket_includeTags |
Include tickets tagged with | textarea | — | A comma-separated list of tags. |
support_ticket_closed |
Set status to: | ticketstate | -1 |
The status to set the ticket(s) to. |
support_ticket_message |
Email message | ticketmessage | 0 |
A message to send upon closing the ticket. |
Generated from the source tree.